As you are right!
I also try since two days to re-install Photoshop Elements 12 I have bought february 2014.
Downloading I get an <AdobeDownloadAssistant.dmg.> Opening it, a French Version is loaded, instead of the chosen German. At the end I receive the <PhotoshopElements_12_WWEFDJ.dmg>. When I try to open the .dmg I receive the message
Shame to Adobe. Occasionally I got contact with Support Chat, but I was interrupted twice. And now <Chat> is no more offered. Several Links on the Adobe-Site lead to an error message. It's very complicated to reach a support-Site.