AT,
Thanks for reply.
Know that you are a community member and not an Adobe Tech.
We've exchanged before. Good to hear from you. Hope you're ok.
So user to user -
Have contacted the Adobe Technical people who gave input on this matter previously.
The advice is to re-download from Adobe site. This is to be safe, and avoid corrupted files.
If that is the case, then I'll do that.
I was aware that the PRE12 and PSE12 folders put onto my desktop on extraction were in case of reinstallation need.
But wished to confirm, so asked forum, and did a tech chat with Adobe techs also.
So know I can re-install via the saved folders I took from desktop to external drive, but the advice is to re-download.
'Providing no corrupt files are involved, you should be able to double click the Setup.exe in the Adobe Premiere Elements 12 Folder to initiate the installation of Premiere Elements 12. Photoshop Elements 12 would be expected to be installed by using the Setup.exe in the Adobe Photoshop Elements 12 Folder.'
Yes. Agree. Both the PRE12 and PSE12 folders (on desktop, and also backed up to external drive) have installation files.
Also, I have copies of the original PRE12 downloaded files put into the download folder on computer,
and also backed up to external drive. I could re-extract from this. These are the 7Z zip and accompanying exe for PRE12.
However as these files and folders have been copied to backup, there is a small chance of corruption.
So likely re-download is preferred.
To re-install from saved files/folders might have been more convenient, but if re-download is preferable then will do.
The computer reset will be complete, so all files and programs will be wiped.
'Before start resetting your computer, you should think about "Signing Out" from both Photoshop Elements 12 and Premiere Elements 12 (see
opened project Help Menu/Sign Out...to deactivate them).'
If I sign out, as you suggest, will that not affect my account and ability to contact tech, if needs be for installing advice?
'Then uninstall them using the routine Control Panel route, followed by ccleaner run through.'
Understand your comment. But the reset will clean the disc anyhow. Yes?
'When you get to the Sign In dialog at the end of the installation, your signing in should activate the program as well as automatically register it.'
Yes. Thanks for confirming this. I reckoned re-installation would require Sign in and a re-registration. That's ok.
'That is my generalized impression on how the process works'
Thank you for your impression.
zez
