Mac Pro
Processor 2x2.8 GHz Quad-Core Intel Xeon
Memory 22 GB 800 MHz DDR2 2048 MB
Graphics NVIDIA Quadro 4000 2048 MB
Software Mac OS X Lion 10.7.5
Media Encoder version 7.2.2
Hello,
Media Encoder CC was working fine when I bought it two weeks ago, but now it quits unexpectedly upon launch. Does anyone have any suggestions on how to resolve this problem? Does the fact that my Creative Cloud Installer "is no longer functioning" have anything to do with it? I have uninstalled it (CC Installer) numerous times and reinstalled to no avail. I should note that the CC installer did not install all of the CC applications it was supposed to.
Steps I have already tried:
• Holding down the Shift key on launch
• Making sure Sharing & Permissions for myself are set to Read/Write
• Updating software
• Trashing Permissions
Thank You